Everyday Miskatonic Books receives many emails, DMs and other communications from customers about products, orders and general questions. Due the growing nature of the business, we’ve implemented a support ticket system to handle customer communications.
The following customer support system link is now live as the hub to direct all communication about shopping online at Miskatonic Books:
https://miskatonicbooks/support/
We want to be able to give our customers the best service in the business and this new support system will make sure that all communications are centralized in a single location for us to better respond to.
You will find the link to fill out a support ticket in our main menu (under ‘contact’), in the footer menu of any page (under ‘support’) and there will be a list of your customer tickets under the My Account page (see below) for registered users: