Customer Support System

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Customer Support System

Everyday Miskatonic Books receives many emails, DMs and other communications from customers about products, orders and general questions. Due the growing nature of the business, we’ve implemented a support ticket system to handle customer communications.

The following customer support system link is now live as the hub to direct all communication about shopping online at Miskatonic Books:

https://miskatonicbooks/support/

We want to be able to give our customers the best service in the business and this new support system will make sure that all communications are centralized in a single location for us to better respond to.

You will find the link to fill out a support ticket in our main menu (under ‘contact’), in the footer menu of any page (under ‘support’) and there will be a list of your customer tickets under the My Account page (see below) for registered users:

Support tickets

More to explore…

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